Customer Complains About Color Change After I Leave, But It's Their Fault

So I'm finishing up this interior paint job on a condo, everything looks perfect with two coats of Benjamin Moore Regal Select, and the lady is happy when I pack up. Next day she texts me pissed that the color looks different in her lighting, wants me back for free touch-ups. I explained I matched the sample she picked, but she's acting like it's my screw-up. Been painting for 15 years and this crap happens every time with picky clients. Out here in Arizona the sun blasts through windows all day, changes how colors pop, but try telling them that. Anyone got a good comeback for this BS? Saw a similar rant in the Painters Lounge Facebook group last week.

goddamn homeowners think they know paint better than us, it's ALWAYS the lighting or their mood.

don't go back without a service call fee, minimum $100 to even look at it. teaches em not to call for nonsense.

man i feel you, had a lady do the exact same thing with a greige wall turning purple at night.

what's your usual rate for callbacks like this? ever just eat the cost to keep the review good?

haha next time tell her to buy better lightbulbs, problem solved.

sharkbites for paint? nah, but seriously, some folks just can't be pleased no matter what.

frustrated as hell, i drove two hours for that job and now this? gonna start filming walkthroughs before i leave.

yo

hi!